---
title: How to Manage a Member’s Subscriptions
description: "[https://www.loom.com/embed/07ffbfea69394e37b59108dc9af26e14](https://www.loom.com/embed/07ffbfea69394e37b59108dc9af26e14) ## How to Manage a Member’s Subscriptions **1. Open Subscription Management for the Member** [0:00](https://loom.com/share/07ffbfea69394e37b59108dc9af26e14?t=0) ![generated-image-at-00:00:00](https://loom.com/i/f3bff675ebd3400fb5bdb44e6157847d?workflows_screenshot=true) - Select the relevant **member**. - Open the **Action** drop-down menu. - Choose **Subscription Management**. **2. Remove Any Existing Subscriptions First** [0:14](https://loom.com/share/07ffbfea69394e37b59108dc9af26e14?t=14) ![generated-image-at-00:00:14](https://loom.com/i/9eb83e9d41144fd6b354a5c57897e918?workflows_screenshot=true)…"
url: "https://eagymnastics.co.uk/docs/how-to-manage-a-members-subscriptions/"
updated: "2026-07-21"
category: Administrator / Member Management
---

# How to Manage a Member’s Subscriptions

[https://www.loom.com/embed/07ffbfea69394e37b59108dc9af26e14](https://www.loom.com/embed/07ffbfea69394e37b59108dc9af26e14)

## How to Manage a Member’s Subscriptions

**1. Open Subscription Management for the Member** [0:00](https://loom.com/share/07ffbfea69394e37b59108dc9af26e14?t=0)

![generated-image-at-00:00:00](https://loom.com/i/f3bff675ebd3400fb5bdb44e6157847d?workflows_screenshot=true)

- Select the relevant **member**.
- Open the **Action** drop-down menu.
- Choose **Subscription Management**.

**2. Remove Any Existing Subscriptions First** [0:14](https://loom.com/share/07ffbfea69394e37b59108dc9af26e14?t=14)

![generated-image-at-00:00:14](https://loom.com/i/9eb83e9d41144fd6b354a5c57897e918?workflows_screenshot=true)

- If you need to remove a subscription, click the subscription you want to end.
- Enter the **end date**.
- Click **Done**.
- Click **Continue** to move to the next step.

**3. Add a New Subscription** [0:30](https://loom.com/share/07ffbfea69394e37b59108dc9af26e14?t=30)

![generated-image-at-00:00:30](https://loom.com/i/b04bb79a448f40d9b4b19459be3b4375?workflows_screenshot=true)

- In the catalogue, choose the subscription you want to add.
- Select the **start date** for the new subscription.
- This determines when the first payment will be taken.

**4. Review the Subscription Change Details** [0:40](https://loom.com/share/07ffbfea69394e37b59108dc9af26e14?t=40)

![generated-image-at-00:00:40](https://loom.com/i/f17bce9f98ed4510a1a120011fd15454?workflows_screenshot=true)

- Review the summary of the change.
- Confirm the new payment date shown in the system.
- Click **Continue** when everything looks correct.

**5. Apply the Change and Send Confirmation if Needed** [0:56](https://loom.com/share/07ffbfea69394e37b59108dc9af26e14?t=56)

![generated-image-at-00:00:56](https://loom.com/i/3082200fb3cb4560bf75be397c0b5dd2?workflows_screenshot=true)

- Review the final confirmation screen.
- Optionally select the checkbox to **send an email confirmation to parents**.
- Click **Apply Change** to save the update.

**6. Finish and Exit** [1:10](https://loom.com/share/07ffbfea69394e37b59108dc9af26e14?t=70)

![generated-image-at-00:01:10](https://loom.com/i/c4e0f81984ca4e2181c32c87f1a828e6?workflows_screenshot=true)

- Once the system confirms that all changes have been applied, click **Done**.

### Link to Loom

[Managing Member Subscriptions](https://www.loom.com/embed/07ffbfea69394e37b59108dc9af26e14#?secret=Erq1IbWs7u)