---
title: View Transactions, Download Receipts, Refund Payments
description: "[https://www.loom.com/embed/aab4a40f7b0541bab33fd2b532fd123f](https://www.loom.com/embed/aab4a40f7b0541bab33fd2b532fd123f) ## How to View Transactions, Download Receipts, and Refund Payments in a Member Profile **1. Find the Transaction Area in the Member Profile** [0:00](https://loom.com/share/aab4a40f7b0541bab33fd2b532fd123f?t=0) ![generated-image-at-00:00:00](https://loom.com/i/f02afb1fd954455bb1c0268ad05add3b?workflows_screenshot=true) - Open the **Member Profile**. - Scroll down until you find the **Transaction** area…"
url: "https://eagymnastics.co.uk/docs/view-transactions-download-receipts-refund-payments/"
updated: "2026-07-21"
category: Administrator / Member Management
---

# View Transactions, Download Receipts, Refund Payments

[https://www.loom.com/embed/aab4a40f7b0541bab33fd2b532fd123f](https://www.loom.com/embed/aab4a40f7b0541bab33fd2b532fd123f)

## How to View Transactions, Download Receipts, and Refund Payments in a Member Profile

**1. Find the Transaction Area in the Member Profile** [0:00](https://loom.com/share/aab4a40f7b0541bab33fd2b532fd123f?t=0)

![generated-image-at-00:00:00](https://loom.com/i/f02afb1fd954455bb1c0268ad05add3b?workflows_screenshot=true)

- Open the **Member Profile**.
- Scroll down until you find the **Transaction** area on the right-hand side.
- This section shows a breakdown of the member’s recent transactions.

**2. Open a Transaction to View Details or Download a Receipt** [0:19](https://loom.com/share/aab4a40f7b0541bab33fd2b532fd123f?t=19)

![generated-image-at-00:00:19](https://loom.com/i/ab12dc05a16e4c3d89d133785ea08e49?workflows_screenshot=true)

- In the Transaction area, click the **download** button next to the transaction you want to review.
- This opens a new page with the transaction details.
- From this page, you can:
  - **Download the invoice**
  - **Download the receipt**
- Use these options if the member needs a copy sent to them.

**3. Refund a Payment** [0:46](https://loom.com/share/aab4a40f7b0541bab33fd2b532fd123f?t=46)

![generated-image-at-00:00:46](https://loom.com/i/da3ea611ea984bcc95f42f6d8ddc746f?workflows_screenshot=true)

- To refund a customer, click the red **Refund Payment** button.
- Select **Issue Refund** to confirm the action.
- Once processed, you’ll see a confirmation that the refund has been completed.