How to Add and Delete a Subscription in the Members Profile

How to Add or Delete a Subscription on a Member Profile #

1. Open the Subscription Area and Start a New Subscription 0:00

• Go to the member’s Subscription area.
• Click Add Subscription to begin.
• This starts the process of attaching a subscription to the member’s profile.

2. Select the Subscription and Set the Start Date 0:15

• Choose the correct subscription from the drop-down menu.
• Enter the start date for when the first payment is due.
• Double-check that the subscription and date are correct before saving.

3. Save the Subscription 0:25

• Click Save to add the subscription to the member’s profile.
• After saving, the subscription will appear in the subscription list.

4. Select a Subscription to Delete 0:41

• If you need to remove a subscription, click the checkbox for the relevant subscription.
• Selecting one or more subscriptions will reveal the Delete option.
• The interface will show how many subscriptions are selected.

5. Choose When the Subscription Should Stop 0:50

• After choosing delete, a stop date will be shown.
• You can stop the subscription immediately or set a future stop date.
• Use a future date if you want the subscription to end before the member leaves.

6. Confirm the Cancellation Date 1:04

• Confirm the stop/cancellation action.
• The system will display the final cancellation date.
• In the example shown, the subscription is set to cancel on 26th June.