View Email History and Resend Emails in Member Profile

How to View a Member’s Email History and Resend Emails #

1. Open the member profile and find Email History 0:00

• Start in the member’s profile.
• Scroll down to the Email History section.
• This area shows all emails that have been sent to the member.

2. Review delivery and read status 0:10

• Each email entry shows whether it was delivered or read.
• Timestamps are included so you can see exactly when each status changed.
• Use this view to quickly confirm whether a member has opened an email.

3. Search and filter for a specific email 0:18

• Use the search box to find a specific email.
• You can search by:
  • Subject
  • Body text
• You can also choose a date to narrow the results.
• Click Apply to run the filter.

4. Resend an unread email 0:30

• If an email has not been read yet, click the arrow next to that email.
• Select Resend Email.
• The email status will show a yellow Awaiting delivery details box.
• After delivery, the status will update to Delivered or Read depending on the outcome.

5. Filter emails by date range 0:58

• If you want to find emails sent within a specific time period, enter the relevant date or timestamp.
• Click Apply.
• The list will update to show only emails sent during that selected period.